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Downtime

Benchmark Judicial Viewer is down

Jun 27 at 10:06am EDT
Affected services
Benchmark Judicial Viewer

Resolved
Jun 27 at 01:59pm EDT

Post-Mortem

Internal security certificates failed auto-renewal and binding auto-replacement causing the internal load balancers to drop connections to all web servers hosting the Judicial Viewer.

An upgrade to the load balancer and a review of our internal monitoring for expiring certificates will help to mitigate this from happening again.

Also, finding a way to stager the expiration date of certificates on unique web servers will help mitigate this type of issue.

Updated
Jun 27 at 11:13am EDT

Benchmark Judicial Viewer recovered.

Created
Jun 27 at 10:06am EDT

Benchmark Judicial Viewer went down.