Benchmark Judicial Viewer is down
Resolved
Jun 27 at 01:59pm EDT
Post-Mortem
Internal security certificates failed auto-renewal and binding auto-replacement causing the internal load balancers to drop connections to all web servers hosting the Judicial Viewer.
An upgrade to the load balancer and a review of our internal monitoring for expiring certificates will help to mitigate this from happening again.
Also, finding a way to stager the expiration date of certificates on unique web servers will help mitigate this type of issue.
Affected services
Benchmark Judicial Viewer
Updated
Jun 27 at 11:13am EDT
Benchmark Judicial Viewer recovered.
Affected services
Benchmark Judicial Viewer
Created
Jun 27 at 10:06am EDT
Benchmark Judicial Viewer went down.
Affected services
Benchmark Judicial Viewer