Previous incidents

August 2022
Aug 27, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Aug 27 at 01:11pm EDT

Benchmark Judicial Viewer recovered.

1 previous update
Aug 20, 2022
1 incident

OnBase Public Search is down

Downtime

Resolved Aug 20 at 12:38pm EDT

OnBase Public Search recovered.

1 previous update
Aug 16, 2022
1 incident

Public Website is down

Downtime

Resolved Aug 16 at 04:38pm EDT

Public Website recovered.

1 previous update
July 2022
Jul 28, 2022
1 incident

Landmark eRecording Service is down

Downtime

Resolved Jul 28 at 03:48pm EDT

Landmark eRecording Service recovered.

1 previous update
Jul 21, 2022
1 incident

Landmark eRecording Service is down

Downtime

Resolved Jul 21 at 09:28pm EDT

Landmark eRecording Service recovered.

1 previous update
Jul 14, 2022
1 incident

Public Payment Portal, Landmark Public Access, OnBase Public Search, CCIS 3.0...

Downtime

Resolved Jul 18 at 10:32am EDT

eCitations - FHP and eCitations - FCSO recovered.

7 previous updates
Jul 11, 2022
1 incident

Landmark Public Access is down

Downtime

Resolved Jul 11 at 02:25pm EDT

Landmark Public Access recovered.

1 previous update
Jul 01, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Jul 01 at 02:19pm EDT

Benchmark Judicial Viewer recovered.

1 previous update
June 2022
Jun 27, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Jun 27 at 01:59pm EDT

Post-Mortem

Internal security certificates failed auto-renewal and binding auto-replacement causing the internal load balancers to drop connections to all web servers hosting the Judicial Viewer.

An upgrade to the load balancer and a review of our internal monitoring for expiring certificates will help to mitigate this from happening again.

Also, finding a way to stager the expiration date of certificates on unique web servers will help mitigate this type of issue.

2 previous updates